Group think is the tendency of a group of decision makers to agree on a decision or join together around a policy or person without questioning the legitimacy of a policy or decision. What results? Poor decisions that can harm an organization.
Group cohesiveness is a great thing, but group think takes this concept to the extreme. This often happens after a period of success. Learn why group think happens, how to identify it, and how to combat the group think mentality
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Listen to the podcast:
How to Combat Group Think in Your Organization (30879 KB)
Steps Proactive Leaders Can Take to Combat “Group Think” (in a nutshell)
Step 1: Encourage alternative comments.
Step 2: Encourage the use of committees or a task force to assess decisions.
Step 3: Appoint one of the group members to play “devil’s advocate.”
Step 4: Maintain the right perspective as a leader–humility is key here. Manage by walking around and asking those on the front lines to give their feedback on how decisions have affected things.
Step 5: Bring in a business coach or consultant if group think overtakes your company for an “outsider” neutral perspective.
Click the link below for more detail on how to deal with group think in your organization.
Listen to the podcast:
How to Combat Group Think in Your Organization (30879 KB)
