Communication

The Principle Of Reciprocity Can Work For You

Quid pro quo is a noun that means something given or received for something else, which is very close to its original Latin meaning of something for something. Anthony Hopkins and Jodie Foster repeatedly used the term in conversation as Foster's character, FBI agent Clarice Starling, interviewed Hannibal Lecter (Hopkins) in 1991's Oscar-winning The

2023-11-15T16:46:46-05:00By |Communication, Sales|

The Danger Of Gossip Within An Organization

Gossip is commonly defined as rumor or talk of a personal, intimate, or sensational nature. Whether or not the gossip is true, it is often toxic, spreading faster than a virus in a kindergarten classroom. Not only does gossip bring down morale, it affects the culture of the organization. Often, those who habitually engage in

Common Sense Business Communication Tips For Managers

Poor workplace communication is the number one complaint of many employees and employers. Not only is it incredibly frustrating, it also affects productivity, lowers morale, increases the risk of workplace accidents, and generally throws a monkey wrench in your operation. So how can you as a leader assure that you are communicating effectively with your staff? Here

Tips For Dealing With Confrontational Co-Workers

A common issue that we all have to deal with from time to time is confrontational co-workers. How do you deal with this type of individual? This article provides helpful tips to help you work through this difficult scenario. First and foremost, it is important to remember that a leader leads PEOPLE, not organizations. While

How to Be An Effective Communicator And Leader

You’ve worked hard to ensure the lines of communication stay open within your organization.  (Check out “How to Identify and Break Down Communication Silos in Your Organization” for more on how to do this.)  However, you are worried that the messages being sent through those channels aren’t as effective or clear as they ought to be. 

Are You Listening? Leadership Tips For Active Listening

In order to be great leaders, we have to be able to be active listeners. Here are 5 tips for becoming an active listener: 1. Sustain your attention- provide verbal and non-verbal cues that you are actively listening (i.e. nodding, eye contact, minimizing distractions). 2.  Don’t over-interpret- avoid jumping to conclusions early in the conversation.

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